Insurance Regulations

IDEs Unemployment Insurance: Illinois

IDEs Unemployment

The IDEs unemployment system is known not be doing enough to protect benefits recipients from scammers who hijack their accounts and move money in their own accounts.Only for few people the Illinois Department of Employment Security could have prevented this if they had taken one more simple security step: two factor authentication.It has been confirmed by IDES that after the I-Team spoke to a victim who showed the potential opening.

Two factor authentication is a text or email sent to a device you possess to confirm you made a change to an account. The text or email includes a code which is used to confirm the change. Primarily it has been used for social media, credit cards and bank accounts, among other things.

According to William Kresse, fraud expert at Governors State University general, whenever an entity is getting a request to change the routing of funds, they should definitely verify the authenticity of that request, and the easiest cheapest way of doing it is through two factor authentication.It was very surprising to learn that IDES does not use two factor authentication if account and routing numbers are changed. It has been confirmed by IDES that after the I-Team spoke to a victim who showed the potential opening.

Money stolen from IDES unemployment accounts could have been prevented with added security

It is very commonplace in today’s ordering online, that your banking information, you know, they will send you that text and it stops you in your tracks and it has been found that many times that textmay contain a code that you have to put into the website, according toKresse.

The state said claimants should make sure their password and security questions are strong and secure so account information can’t be changed, when the hijacking scam was initially reported.

Kresse said the password must consists of symbols, numbers, uppercase, lowercase and it ranges between 10 and 16 characters, so it is it is pretty secure.It was being stated by IDES, if a claimant is a victim of fraud, it will conduct an investigation. If a payment was diverted, IDES will reimburse the victim. It has been acknowledged by the state that investigations can take “quite some time” as they subpoena banking information.Only for few people the Illinois Department of Employment Security could have prevented this if they had taken one more simple security step: two factor authentication.

It has been restored his legitimate account information but is still trying to recover his $1,800. There are changes to the system should be made, it is a not brainer, any organization not using that’s not using 2 factor authentication for this purpose, they are being irresponsible, he said.An IDES employee also said they would “explore options” to implement two factor authentication.It was very surprising to learn that IDESdoes not use two factor authentication if account and routing numbers are changed. It has been confirmed by IDES that after the I-Team spoke to a victim who showed the potential opening.

If the customers believesthey have experienced this type of fraud, the IDES fraud division will conduct an investigation and payment tracer to determine if benefit payment was sent out or not. If the investigation leads to the conclusion that a person’s account information has been changed and payment was diverted elsewhere, payment will be reissued to the affected claimant.Only for few people the Illinois Department of Employment Security could have prevented this if they had taken one more simple security step: two factor authentication. Though it is important to note and understand that these investigations can take quite some time to complete due to the need to subpoena banking information from financial institutions.

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